The short version: Before you release the final 10 percent retainage, walk the project with the contractor and verify six things: equipment matches the contract spec, everything functions (especially that grab bars hold a firm pull), no surrounding finishes are damaged, permits are closed with a passed inspection, warranty paperwork is delivered and registered in your name, and lien waivers confirm subs are paid. Write a punch list of anything incomplete; release the retainage only when it is cleared. The retainage is your last point of leverage — once a contractor is fully paid, their motivation to fix small problems drops fast.
The retainage is your leverage — use it
By the time a project nears completion, you have paid 90 percent. The final 10 percent retainage is the only leverage you have left to ensure the contractor actually finishes — every loose end, every touch-up, every “I’ll come back for that.” Once that final payment clears, a contractor’s willingness to return for small corrections drops sharply.
The walkthrough plus punch list is how you spend that leverage well. This article is the last step in the contractor lifecycle: after you found the contractor, compared three quotes, signed a contract with the right clauses, and managed change orders, the final inspection is where you confirm you got what you paid for.
The six-point walkthrough
Do this with the contractor present, before releasing the final payment, with a printed copy of the contract scope in hand.
1. Equipment matches the contract spec
Check every installed item against the contract line items: brand, model number, finish, size. Contractors sometimes substitute a cheaper item than specified, betting the homeowner won’t check.
- Grab bars: the specified brand/length/finish?
- Toilet: the specified comfort-height model?
- Walk-in tub / stair lift: the exact model in the contract?
A substitution means the contractor owes you the difference or a correct replacement. For senior safety equipment, the spec matters — a lower-rated grab bar is a real safety downgrade.
2. Everything functions
Test it all, physically:
- Run water at every fixture; confirm it drains
- Flush toilets
- Switch every light and outlet
- Pull firmly on every grab bar — it should not flex or loosen
- Operate the stair lift or walk-in tub through a full cycle
- Open and close every door and drawer
The grab-bar pull test is the single most important check in a senior bathroom. A bar that looks installed but was not anchored to framing will pass a glance and fail a fall.
3. No damage to surrounding finishes
Check walls, floors, trim, and fixtures outside the work area for damage caused by the work: scratches, dents, cracked tile, paint scuffs, dust pushed into HVAC vents. Damage the contractor caused is theirs to repair.
4. Permits closed with a passed final inspection
For any permitted work (panel work, new circuits, plumbing changes, structural), confirm the city or county building official did a final inspection and the permit is closed.3
This is your only independent, third-party verification that the work meets code. An open permit:
- Means the work was never code-inspected
- Becomes your problem at resale (shows up in title/disclosure)
- Can complicate a future insurance claim
Get the inspection certificate or permit-closed documentation in writing before final payment.
5. Warranty paperwork delivered and registered
Collect, in writing:
- The contractor’s labor warranty (1-2 years standard)
- Manufacturer warranties for every installed item, registered in your name
- Equipment model and serial numbers for future service calls
A contractor who installs equipment without registering manufacturer warranties leaves you unable to claim warranty replacement later. See Contractor Insurance & Bonding for the parallel coverage you should have verified before the project.
6. Lien waivers confirm subs are paid
Get an unconditional lien waiver confirming all subcontractors and suppliers are paid for the project. Without it, an unpaid sub can file a mechanics lien against your home even though you paid the general contractor — meaning you could pay twice.5 This is the final-payment version of the lien-waiver clause from the contract.
The punch list
As you walk, write down every item that is incomplete or needs correction:
PUNCH LIST — [project] — [date]
□ Master bath: caulk gap at left edge of shower pan
□ Grab bar at toilet: re-tighten (slight flex on pull test)
□ Hallway: paint scuff near new threshold, touch up
□ Vanity: missing left cabinet handle
□ Permit: obtain closed-permit certificate from city
□ Warranty: register Kohler tub warranty in owner's name
□ Provide unconditional lien waiver
The contractor completes the punch list before you release the retainage. Re-walk to confirm each item is fixed. Pay the final 10 percent only when the list is fully cleared and all paperwork is in hand.
What to keep after the project
Store these together — you will need them if you sell the home or call for warranty service:
- Signed contract + all signed change orders
- Final paid invoice
- Closed permit certificate(s)
- Contractor labor warranty
- Manufacturer warranties + registration confirmations
- Equipment model/serial numbers
- Unconditional lien waiver
- Before/after photos
Remote walkthrough for caregivers
If you are coordinating for a parent from a distance:
- Physical checks (grab bar pull test, water/drain, finishes) need someone on site — a local family member, a trusted neighbor, or an independent home inspector ($150-$300) on a video call with you
- Paperwork checks (permit closure, warranty registration, lien waiver) you can verify by email and phone yourself
Do not let “I couldn’t be there” become “the contractor was paid before anyone confirmed the grab bars hold.” The pull test in particular is worth arranging a live person for.
- Equipment matches contract spec (brand, model, finish)
- Everything functions — especially the grab-bar pull test
- No damage to surrounding finishes
- Permits closed with passed final inspection
- Warranties delivered + registered in your name
- Unconditional lien waiver in hand
Release the final 10% retainage only when the punch list is cleared and all paperwork is collected.
Related coverage
- How to Find a Senior-Friendly Contractor — master pillar
- Reading the Contract: 7 Clauses to Watch — the retainage + lien clauses start here
- Contractor Change Orders: Avoid Surprise $5K Bills
- Contractor Insurance & Bonding: What to Verify
- Three-Quote Method: Fair Pricing for Seniors
- Contractor Red Flags That Cost Seniors $50,000
- Best Grab Bars for Elderly — the pull-test standard explained
Citations
- Hiring a Contractor: Tips for Avoiding Home Improvement Fraud. U.S. Federal Trade Commission, 2024. consumer.ftc.gov.
- Home Improvement Scams Targeting Older Adults. AARP Fraud Watch Network, June 2024. aarp.org/fraud-watch.
- Building Permits and Inspections Overview. International Code Council, retrieved May 24, 2026. iccsafe.org.
- NARI Standards of Practice. National Association of the Remodeling Industry, retrieved May 24, 2026. nari.org.
- Mechanics Lien and Final Payment. National Association of State Contractors Licensing Agencies, retrieved May 24, 2026. nascla.org.